You'll find its category (for example, Cat 5, Cat 5e, Cat 6 or Cat 6e) printed along the cable. One end goes into your device and the other into your modem. Ethernet cables that are Cat 5 or below limit the speed to 100Mbps, so the results you get may not be accurate.Īn ethernet cable has an RJ45 plug on each end. It's best to run your speed test on a computer or laptop connected to your modem by an ethernet cable that's Cat 5e or above. There are three options: Spark New Zealand Auckland, Spark New Zealand Wellington and Spark New Zealand Christchurch. Test your speed at Ĭhoose your nearest Spark server from the drop-down menu. You can also test your speed on the Speedtest website, but using a browser can reduce the speed shown when the connection goes above 100Mbps. For best results, we recommend the following:įor the most accurate results, download the Speedtest app and use it to measure your speed. Measure the download and upload speeds of your internet by taking a speed test. Learn how to use the Check Connection tool Test your speed This tool automatically checks your home network and broadband connection for problems. Prior to testing your speeds, we recommend trying the Check Connection tool. Roots may be growing into the cable buried in your yard.Find why you're not getting the internet speeds you think you should be getting. Speed may be slow because you’re using the internet at peak times, or your router may be outdated. You may even see disclaimers like “wireless speeds may vary” because Wi-Fi speeds are always inconsistent no matter what provider you choose-it’s just how Wi-Fi works.įor example, there may be issues with the provider’s service area, like faulty connections somewhere within the neighborhood. Internet providers will state “up to” when advertising maximum speeds because many variables can prevent you from hitting that top speed. What you see on the speed test is simply where your internet speeds are currently.
Most of the time, your internet speeds will fluctuate within a small range of that max speed. The speeds promised by your internet plan are the max speeds you can expect. You likely won’t ever see the maximum speed advertised by your provider in the speed test, but your speed test results should come close. Why doesn’t my internet speed match my plan?
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